1. Overview
St Joseph Insulation ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy describes what personal information we collect through this website and when you contact us, how we use that information, and your rights with respect to it. By using this website or contacting us, you agree to this policy.
We do not sell your personal information to third parties.
2. Information We Collect
We may collect the following categories of personal information:
- Contact information - Your name, email address, phone number, and mailing or service address when you submit an estimate request form, send us an email, or call us.
- Project details - Descriptions of insulation needs or home improvement questions you share when requesting a quote or communicating with our team.
- Usage data - Standard web server logs, including IP address, browser type, pages viewed, referring URLs, and the date and time of your visit. This data is collected automatically when you visit our website.
- Form submissions - Any information you voluntarily provide through contact or estimate request forms embedded on this site (processed by Tally.so; see Section 5).
We do not knowingly collect sensitive personal information such as Social Security numbers, financial account numbers, or health information through this website.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiry and schedule estimates or service appointments
- To provide the insulation services you request
- To communicate with you about your project, appointment scheduling, or follow-up questions
- To send you information about our services if you have requested it (you may opt out at any time)
- To improve our website and understand how visitors use it
- To comply with applicable laws and legal obligations
We do not use your information for automated decision-making or profiling.
4. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to understand how visitors use the site. These are small text files stored on your browser. You can disable cookies through your browser settings; however, doing so may affect the functionality of the site.
We do not use cookies for advertising retargeting or cross-site tracking. If we use a third-party analytics service, it collects aggregate, anonymized data to help us understand general traffic patterns.
5. Third-Party Services
We use the following third-party services in connection with this website:
- Tally.so - Our online estimate request forms are powered by Tally.so. When you submit a form, your data is transmitted to and stored by Tally.so according to their Privacy Policy.
- Vercel - This website is hosted on Vercel, which may log IP addresses and request data as part of normal hosting operations. See Vercel's Privacy Policy.
- Google Maps - Our contact page embeds a Google Map. Google may collect data when you interact with the map. See Google's Privacy Policy.
We do not control how these third-party providers use information and are not responsible for their privacy practices. We encourage you to review their policies.
6. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information in the following limited circumstances:
- Service providers - Third-party vendors who assist us in operating our business (for example, email providers, scheduling software) and who are contractually required to keep your information confidential and use it only as directed.
- Legal requirements - When disclosure is required by law, subpoena, court order, or other legal process, or to protect the rights and safety of our company or others.
- Business transfers - In the event of a merger, acquisition, or sale of substantially all of our assets, your information may be transferred as part of that transaction.
7. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy - typically, for the duration of our business relationship with you and for a reasonable period afterward to comply with legal, accounting, and business record-keeping obligations. Contact form submissions are retained for up to two years unless you request deletion sooner.
8. Your Rights and Choices
Depending on where you live, you may have the following rights:
- Access to the personal information we hold about you
- Correction of inaccurate or incomplete information
- Deletion of your personal information (subject to our retention obligations)
- Opting out of marketing communications at any time
To exercise any of these rights, contact us at contact@stjosephinsulation.com or call us at (816) 558-9711. We will respond within a reasonable time and will not discriminate against you for exercising your rights.
9. Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security. We encourage you not to share sensitive information with us through unsecured channels.
10. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: